From fraud detection to fraud resolution
Detection tools flag suspicious claims. SIU teams investigate them manually. Hesper AI bridges the gap - automated investigation that turns every flag into a resolved case.
The detection-investigation gap
Insurance carriers spend billions on fraud detection. The tools work - they flag suspicious claims. But flagging is not resolving. 75% of flagged claims are never fully investigated because SIU teams cannot keep up with the volume.
This is the gap Hesper AI closes. Not by replacing your detection tools - by giving every flagged claim the investigation it needs. 14 days of manual investigation compressed to minutes.
Three approaches to claims investigation
How Hesper AI compares to manual SIU investigation and detection-only tools like FRISS, Shift Technology, and Verisk.
The investigation layer that completes your fraud stack
FRISS, Shift, and Verisk are detection tools. They are good at what they do. Hesper AI is not competing with them - it is completing the workflow they start.
They flag. We investigate.
Detection tools output risk scores. Hesper AI takes those scores and runs a full investigation - document forensics, database verification, OSINT, network analysis - and delivers a resolution, not another alert.
No rip-and-replace required
Hesper AI sits downstream of your existing tools. Flagged claims flow in via API. Investigation reports flow out to your claims management system. Your current stack stays intact.
Better detection ROI
Your FRISS or Shift investment flags 1,000 claims. Without Hesper, 750 sit uninvestigated. With Hesper, every flag becomes a completed investigation. That is the ROI multiplier your detection tools were missing.
SIU teams focus on what matters
Hesper handles the volume. Your senior investigators focus on complex ring cases, litigation support, and strategic work. Not routine document verification and database lookups.
Which comparison are you looking for?
Head-to-head pages, alternatives round-ups, and the longer write-ups on the blog. Each one is written to be fair to the other vendor: where they win, where they stop, and where Hesper fits.
Frequently asked questions
Does Hesper AI replace FRISS or Shift Technology?
No. Hesper AI works downstream of detection tools. FRISS and Shift are good at what they do - flagging suspicious claims with risk scores. The problem is what happens after a claim gets flagged. Hesper takes those flagged claims and runs a full investigation, turning a risk score into an audit-ready resolution. Think of it as the next step in the workflow, not a replacement for the first step.
Can Hesper AI work without a detection tool in place?
Yes. Hesper AI has its own detection capabilities - document forensics with 200+ fraud signals, behavioral analysis, and pattern matching. But it goes further by investigating every claim it processes. If you already have FRISS or Shift, Hesper AI adds the investigation layer. If you do not, Hesper AI handles both detection and investigation.
How does Hesper compare to hiring more SIU investigators?
A single SIU investigator handles roughly 10 claims per month at a fully loaded cost of $8,000-$12,000 per month. Hesper AI investigates every claim in minutes and delivers the same audit-ready output. The math is straightforward - instead of scaling headcount, you scale investigation capacity. Most teams use Hesper to handle volume while their senior investigators focus on the most complex cases.
What does integration look like?
Hesper AI sits downstream of your existing workflow. Claims come in through API or batch upload. If you use FRISS or Shift, their flagged claims feed directly into Hesper for investigation. The output is a structured investigation report that goes back into your claims management system. Most teams are live within two weeks.
See Hesper investigate a real claim
30-minute call. We will run a live investigation on a sample claim so you can see exactly what the output looks like.
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