Your Claims team, multiplied by AI

Hesper connects to your claims management system (Guidewire, Duck Creek, Majesco, or others) via API. When your fraud detection tool flags a claim, Hesper automatically picks it up for investigation. You can also manually refer claims through our dashboard. No rip-and-replace required - we work downstream of your existing tools.

No. Hesper augments your SIU team by handling the investigation legwork - evidence gathering, statement cross-referencing, timeline reconstruction. Your investigators review the structured reports and make final decisions. Think of it as giving each investigator a team of AI research assistants.

Hesper handles property & casualty, auto/motor, workers' compensation, and general liability claims. The investigation agents adapt their workflow to the claim type - an auto collision investigation pulls different evidence sources than a workers' comp claim.

Most investigations complete within 2-4 hours, depending on the complexity and number of evidence sources. Compare that to the 14+ day average for manual SIU investigations. The AI agents work in parallel across all investigation phases.

Each report contains an executive summary, complete evidence package with source documentation, timeline reconstruction, statement analysis with identified inconsistencies, risk scoring with rationale, and actionable recommendations. Reports are exportable as PDF or accessible via API.

We're SOC 2 compliant (certification in progress), maintain zero long-term data retention, and are GDPR-ready. All data is encrypted in transit and at rest. We don't store claim data beyond the active investigation period unless explicitly configured otherwise.

Platform fee of $3-5K per month plus per-investigation usage ($75-150 per claim, depending on complexity). This typically delivers a 10-20x ROI compared to manual investigation costs. We'll walk through the economics in a demo.

Those tools flag suspicious claims - they're fraud detection. Hesper is fraud investigation. We pick up where they stop. When FRISS or Shift flags a claim, Hesper investigates it: gathering evidence, cross-referencing statements, reconstructing timelines, and generating investigation-ready reports. They're complementary, not competitive.