Hesper AI

Use Cases / Property Claims

Property claims investigation, fully automated

Property fraud - staged damage, inflated repairs, arson, weather exploitation - costs insurers billions annually. Most carriers can't investigate every flag. Hesper AI runs a full investigation on every claim in 2-4 hours.

Investigation in progress
PROP-2026-112040
Residential water damage · $62,800 exposure
Running
12m elapsed
Progress20%
Investigation phases
Damage photo pixel-level analysis4m
Weather & satellite correlation
Repair estimate forensics
Policy & loss history check
Ring & contractor network scan
Evidence gathered2 items
PolicyCoverage active since 2023-11-04
PhotoDamage shows pre-existing water staining under 'new' damage
Risk score
Low signal
28
/ 100

[01] Fraud patterns

Common property fraud schemes

Property fraud spans individual exaggeration to organized rings exploiting catastrophe events. Hesper investigates every flagged claim across all four schemes simultaneously.

Est. loss impact
~$12B

Staged or fabricated damage

Claimants damage their own property or fabricate losses entirely. Hesper AI analyzes damage photos for pixel manipulation, metadata inconsistencies, and AI-generated imagery, then cross-references scene evidence with weather data and incident reports.

How Hesper detects it
Photo manipulation detectionMetadata timestamp analysisAI-generated image detectionScene inconsistency
Est. loss impact
~$8B

Inflated repair costs

Legitimate damage with inflated contractor estimates. Hesper AI validates repair documents for altered amounts, detects font rendering inconsistencies in estimates, and cross-references costs against regional pricing databases and OEM material costs.

How Hesper detects it
Document alterationFont anomaly analysisCost benchmarkingMaterial verification
!
Est. loss impact
~$2B

Arson indicators

Fires set intentionally to collect insurance payouts. Hesper AI investigates financial stress indicators, prior claim patterns, policy changes before the loss, insurance-to-value anomalies, and connections to known arson-for-profit rings.

How Hesper detects it
Financial stress analysisPolicy change timelineNetwork ring detectionLoss history patterns
Est. loss impact
~$5B

Weather event exploitation

Pre-existing damage attributed to a covered weather event. Hesper AI cross-references claim dates with actual NOAA weather data, analyzes satellite imagery timelines, and detects inconsistencies between reported and actual storm paths.

How Hesper detects it
NOAA weather correlationSatellite imagery timelineStorm path verificationPre-existing damage detection

[02] Timeline compression

Manual workflow vs. Hesper

Every phase compresses. The cumulative effect is the difference between a two-week cycle and a same-day decision.

Investigation phase
Manual workflow
Hesper AI
Damage photo forensics
Inspector + SIU review, 3-5 days
Automated, 4 min
Weather verification
Manual NOAA query, 2-4 hrs
API correlation, 30 sec
Contractor estimate review
Adjuster review, 1-2 days
AI analysis, 11 min
Prior claims / ring check
ISO ClaimSearch manual pulls, 1 day
Automated, 9 min
Report assembly
Adjuster write-up, 4-8 hrs
Auto-generated, 0 min
Total time
14-21 days
2-4 hours

[03] Investigation flow

How Hesper AI investigates a property claim

Every property claim runs through a structured investigation pipeline. Phases run in parallel where dependencies allow.

01

Damage photo and document ingest

~4 min

Damage photos, contractor estimates, inspection reports, and proof of ownership are analyzed across 200+ fraud signals. Every image is evaluated at the pixel level for manipulation, AI generation, and metadata inconsistencies.

Pixel-level forensicsEXIF analysisAI-generation detectionPDF structure inspection
02

Weather and satellite correlation

~6 min

Loss dates are cross-referenced against NOAA weather records, Storm Prediction Center data, and historical satellite imagery. The system flags claims where the reported event is not substantiated by independent weather data.

NOAA cross-referenceSatellite timelineStorm path analysisEvent substantiation
03

Repair estimate validation

~11 min

Contractor estimates are analyzed for line-item alterations, font rendering mismatches, cost inflations vs regional benchmarks, and material pricing against current OEM data. Contractors are cross-referenced against the carrier's flagged-vendor list.

Cost benchmarkingFont anomaly detectionLine-item forensicsVendor verification
04

Policy history and ring analysis

~9 min

Prior claims, policy changes near the loss date, and insurance-to-value ratios are evaluated. Claimants, contractors, and adjusters are mapped into a network graph and cross-referenced against known arson-for-profit rings.

Prior claims reviewPolicy timelineRing graph analysisISO ClaimSearch match
05

Investigation report and recommendation

~12 min

A complete investigation report is generated with weather correlation, photo forensics findings, contractor benchmarks, network diagrams, and a denial or payment recommendation. Output is SIU-ready and litigation-defensible.

Weather correlationPhoto findingsCost analysisSIU-ready output

[04] By the numbers

$0B

Annual property insurance fraud losses in the US

Across residential and commercial

0%

Of P&C claims involve some fraud

Per industry estimates

2-4h

Hesper AI investigation time per claim

Vs. weeks manually

0

Fraud signals per document analyzed

Pixel-level plus text-level

Related reading

Go deeper on property claims fraud

Research, technical deep-dives, and playbooks from the Hesper AI team.

Guide

Insurance fraud red flags: 20 indicators every claims team should catch

Document, behavioral, and financial fraud indicators ranked by predictive value. The checklist every property adjuster should have.

Read article
Technical

How to tell if a PDF has been edited or tampered with

Edited PDFs leave forensic traces - but most are invisible to the naked eye. How to check metadata and spot visual artifacts.

Read article
Research

From three weeks to four hours: SIU timeline compression

Where the 16+ day compression actually comes from, stage by stage - and why the remaining human steps are the right ones.

Read article

See Hesper investigate your property claims

We'll run a sample investigation on your real flagged claims and show you the evidence package and report it produces.

Request a demo →Explore other use cases