Product
The investigation platform for insurance SIU teams
Every flagged claim gets its own AI investigator. 15 investigation phases, database verification, OSINT research, and audit-ready reports - all in hours, not weeks.
Request a Demo[01] Investigation Agent
15 investigation phases, fully automated
Hesper AI replicates the complete SIU investigation workflow. Each claim gets a dedicated AI agent that runs every phase a human investigator would - from initial triage through to case resolution and regulatory filings.
Intake & Planning
Triage & Red Flag Detection
Initial screening identifies high-risk indicators and prioritizes cases by severity and potential exposure
Investigation Planning
Generates a structured investigation plan based on detected red flags, document types, and claim characteristics
Document Collection & Review
Aggregates all submitted documents, performs forensic analysis, and flags inconsistencies across the full document set
Verification & Research
Database & Index Bureau Checks
Queries NICB, ISO ClaimSearch, DMV, NMVTIS, and other industry databases for prior claims, stolen vehicles, and known fraud indicators
Entity & Context Verification
Validates claimant identities, business registrations, professional licenses, and claimed relationships against authoritative records
Background Investigation
Researches claimant history, prior claims, litigation records, and financial indicators relevant to the claim
Social Media & OSINT
Scans public social media, online marketplaces, and open-source intelligence for information that contradicts or supports the claim
Field & Forensic Analysis
Physical Surveillance
Geo-fencing analysis, scheduling optimization, and pattern analysis for cases requiring physical verification
Scene Investigation
Analyzes photos, videos, and location data from loss scenes to verify consistency with reported events
Interviews & Recorded Statements
Transcript analysis of recorded statements, detecting inconsistencies, rehearsed language, and deception indicators
EUO Preparation
Generates examination under oath preparation materials based on detected inconsistencies and investigation findings
Forensic Analysis
Deep forensic review including forgery detection, billing anomaly analysis, and forensic accounting on financial documents
Resolution & Reporting
Network & Ring Analysis
Maps shared doctors, lawyers, body shops, and other service providers to identify organized fraud rings
Case Narrative & Report Assembly
Compiles all findings into a structured, evidence-backed case narrative ready for review and action
Resolution & Referral
Produces denial justifications, SAR filings, compliance documentation, and referral packages for law enforcement
[02] Reports & Dashboards
Investigation outputs your compliance team can act on
Every investigation produces structured, evidence-backed outputs. No more manually compiling case files or drafting denial letters - Hesper AI delivers everything ready for review, submission, or legal proceedings.
Investigation Report
Structured, evidence-backed narrative covering every phase of the investigation. Each finding includes source references, confidence scores, and supporting evidence.
- ✓Executive summary with verdict
- ✓Chronological findings timeline
- ✓Per-phase analysis with evidence citations
- ✓Risk scoring with confidence intervals
Evidence Package
Exportable bundle of all supporting materials organized for compliance review, legal proceedings, or regulatory filings.
- ✓Annotated document forensics with pixel coordinates
- ✓Database verification results
- ✓OSINT findings with source URLs
- ✓Network analysis maps
Compliance & Regulatory
Pre-formatted outputs for regulatory submissions and internal compliance workflows.
- ✓SAR filing drafts
- ✓Denial justification letters
- ✓Audit trail and decision log
- ✓Law enforcement referral packages
Claims Investigated
1,247
+18% MoM
Fraud Confirmed
312
25% hit rate
Avg. Resolution Time
< 60 min
vs 14 days manual
Savings Identified
$4.2M
This quarter
Recent Investigations
Fraud by Category
[03] Integrations
Fits into your existing claims stack
Hesper AI works downstream of your existing fraud detection tools and integrates directly with your claims management system. Detection tools flag suspicious claims - Hesper AI investigates them.
Detection Layer
Investigation Layer
Hesper AI
15-phase investigation
Claims Management
Claims Management Systems
Guidewire ClaimCenter
Push investigation results directly into Guidewire workflows. Hesper AI reads claim data and attaches completed reports to the claim file.
Duck Creek Claims
Bi-directional integration with Duck Creek's claims management platform. Trigger investigations on new claims, return results in-platform.
Majesco ClaimVantage
Connect Hesper AI to Majesco's cloud-native claims platform for automated investigation on flagged claims.
Fraud Detection Tools
FRISS
When FRISS flags a claim as high-risk, Hesper AI picks up the investigation. FRISS scores the risk - Hesper AI proves it.
Shift Technology
Shift detects anomalies and patterns. Hesper AI investigates the flagged claims end-to-end and produces audit-ready reports.
Verisk / ISO ClaimSearch
Hesper AI queries Verisk databases during investigation and complements their detection scoring with full investigation workflows.
[04] Security & Compliance
Enterprise-grade security, zero data retention
Insurance data is sensitive. Hesper AI is built with a zero-retention architecture - your documents are never stored, never used for training, and never leave your compliance boundary.
SOC 2 Type II
In progressPursuing SOC 2 Type II certification. Security controls are already implemented and operational across all infrastructure.
Zero Data Retention
ActiveDocuments are analyzed in-memory and discarded immediately after processing. Hesper AI never stores your documents, never trains on your data, and never retains PII.
GDPR-Ready
ActiveArchitecture designed for GDPR compliance from day one. No personal data is persisted. Processing happens in isolated, ephemeral environments.
Encryption in Transit & at Rest
ActiveAll data is encrypted with TLS 1.3 in transit. Infrastructure uses AES-256 encryption at rest for any transient processing state.
Request a Demo
See how Hesper AI investigates claims end-to-end. Book a 30-minute walkthrough with our team and bring your own documents to test.
Request Demo